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Welcome to V-FLEXX
We are the V-LINE GROUP. V-LINE, headquartered in Sehnde near Hanover in Germany, manages the complex maintenance, repair and operations (MRO) supply chains for industrial plants worldwide, based on more than 40 years of business experience.
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V-FLEXX E-Procurement Solution

General terms and conditions


Scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at companies (B2B).

Contracting party and conclusion of contract

The sales contract is concluded with V-LINE EUROPE GmbH.
The presentation of the products in the online store is not a legally binding offer, but a non-binding online catalog. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process. By clicking the order button, you submit a binding offer for the goods contained in the shopping cart. The confirmation of receipt of your order will be sent by e-mail immediately after sending the order.
We will accept your offer within two days via the method agreed with you.

Prices and payment methods

All prices include the legal value added tax. In addition, there may be the cost of shipping.
The method of payment depends on the individual agreement.

Payment due date

Unless otherwise specified in the individual contract, the payment claims arising from the concluded contract are due for payment immediately.

Right of retention, set-off

The Buyer shall not be entitled to offset or withhold payment against claims of the Seller, unless such claims are undisputed or have been finally determined by a court of law.


The delivery of goods is made by shipping to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing of the seller is decisive.
If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful shipment.

Retention of title

The seller retains ownership of the delivered goods until full settlement of all claims arising from a current business relationship.


Liability for defects (warranty)

The period of limitation for defects shall be in accordance with the statutory provisions.

Transport damages

Unless otherwise agreed in individual contracts, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the customer as soon as the seller has delivered the goods to the forwarding agent, the carrier or any other person or institution designated to carry out the shipment.

Exclusion of liability

The Seller shall be liable to the Customer for all contractual, quasi-contractual and statutory claims, including claims in tort, for damages and reimbursement of expenses in accordance with the following paragraphs.
The Seller shall be liable without limitation for any legal reason in the event of intent or gross negligence, intentional or negligent injury to life, limb or health, on the basis of a warranty promise, unless otherwise regulated in this respect, or on the basis of mandatory liability such as under the Product Liability Act.
If the Seller negligently breaches a material contractual obligation, liability shall be limited to the foreseeable damage typical for the contract, unless liability is unlimited in accordance with the preceding clause. Material contractual obligations are obligations which the contract imposes on the Seller according to its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the Customer may regularly rely on.
In all other respects, liability on the part of the Seller is excluded.
The above liability provisions shall also apply with regard to the Seller's liability for its vicarious agents and legal representatives.

Final Provisions

All legal relationships between the parties shall be governed by the laws of the Federal Republic of Germany to the exclusion of the laws on the international sale of movable goods.